Administrative Support Team, Marketing

--School Group--




Administrative Support Team, Marketing 


Administrative Support Team 

Reports to  

Chief Marketing Officer  


About School Group 

School Group (SG) is a start-up international non-profit developing a cutting-edge global e-learning platform that will allow students around the world to connect for peer-to-peer collaborative learning and skills development — improving the accessibility and quality of education, while transforming lives and impacting future success. We need talented people to help us make our vision a reality. So, if you believe in the power of education, international development and community service — and have the time, skills and know-how to match — we want you as a School Group volunteer. 



Role Overview 

The primary purpose and function of the Administrative Assistant is to provide proactive, responsive and administrative and project support to the Marketing Department. The Administrative Assistant also provides general clerical support such as managing the Marketing team schedule, creating agendas, preparing minutes for leadership meetings, preparing documents, managing a virtual filing system, organizing data, managing volunteer communications, and other projects as assigned. 



Essential Functions 

  • Assists with Marketing structural development 

  • Ability to make quick, clear judgments based on facts and communicates issues with sensitivity to different communication styles 

  • Creating and distributing weekly project status reports 

  • Business process definition and improvement 

  • Increasing brand awareness, customer adoption, and market 

  • Promotes teamwork and quality improvement programs with Human Resources 

  • Handles high level of activity and multiple priorities in a calm manner with common sense and independent action 

  • Ability to take, transcribe meeting minutes; uses shorthand or lap top computer; types 60+wpm. 

  • Ability to compose letters and memos using correct grammar and structures 

  • Performs other duties as assigned 


Essential Department and Organizational Functions 


  • Propose and implement process improvements 

  • Meet deadlines for completion of workload 

  • Maintain agreed upon work schedule 

  • Provide cross-training on specific job responsibilities 

  • Meet identified business goals that contribute to departmental goals 




Required Hours 


This voluntary position requires a minimum of 10 hours per week be completed within time frames with a minimal commitment of 6 months. 
Optional time frames (please convert to your time zone for accurate availability): 
Between 11:00 AM - 3:00 PM EST Monday through Friday 
Between 6:00 PM - 10:00 PM EST Tuesday through Thursday 
Between 7:00 AM - 12:00 PM EST Saturday and Sunday 



Every effort has been made to identify the essential functions of this position. However, this position description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position. 



Key Relationships 


  • Add positions consulted for this role, both internal and external. Also include direct reports, if any, and level of supervision. 





  • Education and/or experience in business management, or related field 

  • Minimum one-year experience providing administrative support to Marketing staff 

  • Ability to manage multiple tasks with a high level of organization, flexibility and focus, often under tight deadlines 

  • Excellent customer service skills 

  • Ability to work both independently and within a team and to use good judgment about when to ask for assistance or direction 

  • Ability to maintain confidentiality when performing assignments that are sensitive and confidential in nature 

  • Ability to gather, compile and analyze data 

  • Proficient with Microsoft Word, Excel, PowerPoint and Visio to collect, analyze and display information as necessary 

  • Experience leveraging social media platforms to enhance program effectiveness 



  • 4+ years field marketing experience in driving donor engagement and brand adoption through marketing campaigns 

  • Excellent organizational skills including ability to effectively handle multiple priorities and demands in a dynamic work environment. 

  • Excellent written and oral communication skills (including grammar, spelling and proofreading skills) with the ability to assist in all forms of business correspondence 






Why volunteer with us? 

We are a community of people from different parts of the world who share a common belief in improving education which will eventually reduce poverty and improve the quality of life and living conditions globally. Volunteering with us will enable you to build your resume and gain invaluable experience in a supportive environment. 


  • In the USA, School Group is a Certifying Organization, offering the President’s Volunteer Service Award (PVSA) to eligible volunteers. 


  • School Group will provide a letter of recommendation to all volunteers who are able to showcase outstanding performance for professional references. 



Other information 


This is a volunteer position. There will be no financial compensation. Our organization is 100% volunteer-run. We welcome volunteers located anywhere in the world, as long as they can connect reliably to the internet.