Administrative Support Team, Human Resources

--School Group--




Administrative Support Team, Human Resources 


Administrative Support Team 

Reports to  

HR Director 


About School Group 

School Group (SG) is a start-up international non-profit developing a cutting-edge global e-learning platform that will allow students around the world to connect for peer-to-peer collaborative learning and skills development — improving the accessibility and quality of education, while transforming lives and impacting future success. We need talented people to help us make our vision a reality. So, if you believe in the power of education, international development and community service — and have the time, skills and know-how to match — we want you as a School Group volunteer. 



Role Overview 

The primary purpose and function of the Administrative Assistant is to provide proactive, responsive and administrative and project support to the Human Resources Department. The Human Resources Administrative Assistant is responsible for entering and managing data in the HR information system (HRIS), managing awards administration, volunteer hours management, as well as monitoring and updating SharePoint. The Human Resources Associate will also support the HR Director by providing data in support of Human Resources initiatives as well as overall management of compliance reporting.  




Essential Functions 

  • Assists with Human Resources structural development 

  • Manages and enters data into the HRIS 

  • Ensures database accurately reflects personnel actions: new hires, terminations, status changes, reallocations, etc. 

  • Coordinate information with Administrative Support team with awards and volunteer benefits. 

  • Manages HR data analysis on hiring rates, turnover, and other data points as directed by the HR Specialist. 

  • Organizes orientation and training activities for new volunteers with Administrative Support Team. 

  • Creates and updates volunteer benefits communication materials. 

  • Coordinates leave of absence with HR Specialist 

  • Promotes teamwork and quality improvement programs with Human Resources 

  • Handles high level of activity and multiple priorities in a calm manner with common sense and independent action 

  • Ability to take, transcribe meeting minutes; uses shorthand or lap top computer; types 60+wpm. 

  • Ability to compose letters and memos using correct grammar and structures 

  • Performs other duties as assigned 


Essential Department and Organizational Functions 


  • Propose and implement process improvements 

  • Meet deadlines for completion of workload 

  • Maintain agreed upon work schedule 

  • Demonstrate cooperation and teamwork 

  • Provide cross-training on specific job responsibilities 

  • Meet identified business goals that contribute to departmental goals 


Education, Training & Experience: 


  • A minimum of a high school diploma or equivalent and have 3 years related experience. 

  • Additional education can be substituted to meet the requirements for experience. 

  • Minimum one-year experience providing administrative support to Human Resources staff 

  • Must be adept to learning and proficient in using office technology platforms such as Office 365 (experience with SharePoint is a plus) and HRIS platforms. 


Required Hours 


This voluntary position requires a minimum of 10 hours per week be completed within time frames with a minimal commitment of 6 months. 
Optional time frames (please convert to your time zone for accurate availability): 
Between 1:00 PM - 6:00 PM EST Tuesday through Friday 
Between 6:00 PM - 10:00 PM EST Tuesday through Thursday 
Between 7:00 AM - 7:00 PM EST Saturday and Sunday 



Every effort has been made to identify the essential functions of this position. However, this position description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position. 



Key Relationships 






  • Performs full administrative support in the Human Resources department. 

  • Work is of a responsible and confidential nature requiring the execution of independent judgment and discretion. 

  • Responsible to and subject to the direct supervision of the Human Resources Director and/or their designee. 

  • A minimum of a high school diploma and 2-4 years of general administrative support experience 

  • Must be responsive and work with a sense of urgency 

  • Must be able to communicate effectively and professionally, verbally and in writing, to employees and managers of all levels, to include senior and executive-level management 

  • Knowledge of basic concepts of Human Resources 



  • Must possess strong organizational skills, be able to multi-task in a fast-paced, complex environment with multiple competing priorities 






Why volunteer with us? 

We are a community of people from different parts of the world who share a common belief in improving education which will eventually reduce poverty and improve the quality of life and living conditions globally. Volunteering with us will enable you to build your resume and gain invaluable experience in a supportive environment. 


  • In the USA, School Group is a Certifying Organization, offering the President’s Volunteer Service Award (PVSA) to eligible volunteers. 


  • School Group will provide a letter of recommendation to all volunteers who are able to showcase outstanding performance for professional references. 



Other information 


This is a volunteer position. There will be no financial compensation. Our organization is 100% volunteer-run. We welcome volunteers located anywhere in the world, as long as they can connect reliably to the internet.